Dear buyer, the items are fragile, but dont worry about it. What you buy from our store is not only products, but also a guarantee. We will definitely package the item with more care. Everything will be perfect. The chance of being broken on its way to your destination is very slim, almost 1%. If some items are broken, please donot be sad, because we will ship you the replacement. What you need do is to send us pics of broken items. If it is tea tray that is damaged through transportation, you have cooperate with us to report damage to your local Logistics first. It is very easy! Now enjoy yourself in our store. Take them home!!
Welcome to our store! Hello, my friends. My name is Linda. I am glad to meet you. I am so happy that you finally find our store. Please take a minute to look at products of our store. I hope that you could find the one that belongs to you. Take them home, haha. Leave your footprint here, and you will be lucky all the time. Bring Chinese mysterious feeling from here, and you will be happy all the time. You could ask me any question you dont understand about China or Chinese items. I will answer every question patiently. I do hope this store will bring more surprise for you. May you happiness every day!
Items lighter than 2kg, shipped by e-packetto United Statesand Russian Federation, which takes about 7-15 business days.Items lighter than 2kg, shipped by China post air mailtoother countries, which takes about 15-30 business days. Items heavier than 2kg, shipped by Air mail/EMS/Fedex/DHL.We decide shipping way. If you need specific shipping carrier, please feel free to contact us for detail. Different carrier is different in shipping fee. We will quote for you according item's weight and where is your country.
We accept return request except some customized items. Please contact us directly if you want to return it. We will offer return address for you. Please help us to package it safety to make sure that it will not broken during transportation. We will arrange to issue refund after we receive it in Brand New and Unbroken condition. Please understand. We will try our best to serve you better. Please trust us. Please feel free to contact us if you have any question or need any help.
PLEASE FEEL FREE TO CONTACT US IF YOU HAVE ANY QUESTION OR NEED ANY HELP! We will respond to you within 12 hours. Your satisfaction is our final goal.