Price Include : One piece curtain

Size : If special custom size please contact with us (Please allowed size 1-3cm difference ）

Material : 100% polyester jacquard voile

Top treatment : Grommet/Hook/Rod pocket /Pull pleat

Processing time : 3-5 processing days after order finish .

Shipping time :35-45 days for package less than 2kg .(90days for Brazil)

5-10 days for package more than 2 kg , use DHL/UPS/SPSR/CDEK …express .

Customer Questions and Answers

Price is for 1 piece or 2 pieces ?

Price is include one piece curtain , if you need one pair , please order 2 pieces , thanks

As order guide , total curtain width need 2 times than window width , why ? if I have a

window size W200*L250cm , what size curtain should I choose ?

All curtains when you use hooks or others hang on pole or track , the curtains need

pretty pleat , after pull the pleat the width will be less, so you need curtain width much

wider than window width . if your window size W200*L250cm , then you need curtain

size W200*L250cm 2 pieces , thanks

We can not find the size on list for our window size , we need custom special size

by our window size , how can I do ?

Please contact with our service and only need advise us your window size , we will

suggest your curtain size and made custom size for your order ,thankst

All curtains make by hand , the size will have +/- 5cm difference , This is inevitable ， please kindly understand .

Curtain is heavy product , some country custom will charge the tax duty when the production package more than 2KG . this tax will pay by customer .

Please feel free to contact with us if you have any problem , we are committed to your 100% satisfaction

Feedback : Please take a minute to give us 5 star feedback if you satisfaction with productions , thanks

Textile curtains will be little color difference for same colorway if you order it in different time,because fabric product in different time .

SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:

Location	*Estimated Shipping Time
United States	10-20 Business days
Canada, Europe	10-20 Business days
Australia, New Zealand	10-30 Business days
Mexico, Central America, South America	15-30 Business days
Asia	10-20 Business days
Africa	15-45 Business days

*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.

If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of ajeelo (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of www.ajeelo.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

multi size white jacquard voile curtains for livingroom 50*84inch tulle drape transparent window sheer process white color