Product Name: Cosmetic Case
Material:PS
Product Size: 8.8cm*6.5cm*10.5cm
Color: transparent
Weight: about 195g
Process: one injection
Packing: Multi-layer bubble reinforced packaging

Please Note:
Due to hand measure, the size may have 1-3 cm error
Due to Different Monitor, the color may have difference
Due to long shipping, the item may damage in transit, if the item damage, pls contact us firstly immediately before leave feedback, thanks for your understanding

Some tips:

1) Prior to payment, please double check your shipping information: address, check size and color is what you want. If you find a mistake, please contact us!

2) In general, products will be mailed within 1-3 days after Aliexpress confirms and processes.

3) Estimated delivery time is about 15-55 days, for reference only, which may be delayed due to the weather or other reasons.

4) If you did not receive your parcel within the protection of the buyer, please contact the seller to check the problem or extend the delivery date.

5) The product is usually delivered free of charge by China Post Air Mail, which you can track on the 17track website.

Note: For any urgent order or combination transportation, please contact us to change the shipping method. We will find the best solution to save your cost.

7) If some products are out of stock, we will contact you as soon as possible,

You can choose to keep waiting or change to another style / color or request a return.

8) Both wholesale and drop shipping are welcome. Wholesale, we will offer discount or free courier delivery only takes 3-7 days to arrive.

For direct shipment, we can send the goods directly to your customers, and we will not keep information about us if you like.

Feedback

If you like our products and services, take a minute to give us a positive feedback and 5 stars. We will be very grateful. If you are not satisfied, please contact us before leaving neutral or negative feedback and we will try our best to solve the problem.

SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:

Location	*Estimated Shipping Time
United States	10-20 Business days
Canada, Europe	10-20 Business days
Australia, New Zealand	10-30 Business days
Mexico, Central America, South America	15-30 Business days
Asia	10-20 Business days
Africa	15-45 Business days

*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.

If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of ajeelo (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of www.ajeelo.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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